attitude, bad, better, day, dont know, feel, get through, job, keep my job, kind, kindness, man, mirror, patient, people, phone, professionalism, shitty day, smile, thing or two, unacceptable, work hours
There are times in which the minute you wake up things happened to you and those bad things make you become a little Grinch. You take it out on people who you don’t even know and make them feel as shitty as you feel. I try really hard not to be this person. If I am having a bad day I look at myself in the mirror and smile a few times during the day to remind myself that even through all these things are going on I must smile, I could say it helps me get through a shitty day but some people don’t know how to do that. Today I was on the phone with a patient and he was so nasty to me, he even asked me and if him and I were talking the same language. The way he treated me was completely unacceptable if I wasn’t dealing with him during work hours I would have taught him a thing or two about attitude but seeing that i need my job I kept my professionalism and spoke to him in a nice, calm manner, at the end of my phone call I told the man that I hoped he had a better day and may god bless him. I guess he immediately realized that he had been nasty and tried to apology instead I said “sir have a wonderful day” and hing up. I didn’t accept it because I want him to understand that he was wrong. Why make someone feel as bad as you are feeling. Kindness reproduces kindness.